Sports / Mobile
Before you open an account or place a bet, these terms set out exactly what you agree to when using live123 — covering your account, transactions through FPX or Bank Transfer, and the rules that apply to every session. Access and eligibility depend on local law and are available only where permitted.
These terms form the agreement between you and live123 each time you log in, fund your account or interact with any part of the platform. By continuing to use the site, you confirm that you have read and understood what is written here. Where a section conflicts with local law in your region, local law takes effect — nothing in these terms overrides a legal obligation that applies to you where you are located. Your account wallet records every transaction you make, including deposits through FPX and Bank Transfer. Those records are visible in your account dashboard after login and form part of the activity log we maintain under this policy. If you spot an entry you do not recognise, reach out through the support channel described in the Support section below — we will review it against our internal records. We may update these terms from time to time. When we do, the revised version takes effect as soon as it is published on this page. Continuing to use live123 after a change means you accept the updated terms. If you disagree with a change, the correct step is to stop using the account and contact support to close it formally.
These terms apply to account access, your transaction history and the content you interact with on live123. Third-party services linked from the platform operate under their own separate terms — we do not control those and cannot be held to them.
Login credentials, session behaviour and account status are all governed here. Any access restriction, suspension or closure follows the process set out in this document. Your account belongs to you alone and must not be shared.
Deposits and withdrawals processed through FPX or Bank Transfer are covered by these terms. Each transaction is logged to your account wallet. Disputed entries must be raised with support within the window described in the contact section.
Game titles, odds displays, table layouts and any promotional material published on this site fall under our content policy. Availability depends on local law and eligible regions. We do not warrant uninterrupted access to any specific game or market.
Payment processors, game studios such as CQ9 and PG Soft, and any external link you follow from this site operate under their own terms. Those terms are separate from this agreement and live123 is not party to them.
These terms are not just obligations — they also confirm what you are entitled to do. You have the right to review the full transaction history logged to your account wallet at any time after login. If any personal detail on file is incorrect, you can update it directly in the account settings section; for changes that require identity verification, the fields and instructions are shown on that screen. If you have a question about how a specific clause applies to your situation, you can raise it through the live chat or email support route listed on this page. We aim to acknowledge policy questions within the response window shown in your support ticket. Requesting account closure is also a formal right under these terms — the step to initiate that is available in account settings or by contacting support directly.
Your full deposit and withdrawal history, including every FPX and Bank Transfer entry, is visible in the account dashboard. You do not need to contact support to access it — log in and open the wallet section.
Personal details held on your account can be updated through account settings. Fields that require supporting documents will show the verification instructions inline — follow those steps to complete the change.
If a term is unclear or you believe it has been applied incorrectly to your account, submit a query via live chat or email. Include your account reference so the support team can locate the relevant transaction or activity record quickly.
Closing your account is a formal step covered by these terms. Initiate it through account settings or by contacting support. Any balance remaining in your wallet at the time of closure must be withdrawn before the account is deactivated.
Policy questions, account disputes and closure requests all have a clear route. Use the channel that suits the urgency of your query — live chat for immediate issues, email for detailed written records.
Open the chat widget from any page on live123 to reach the support team. State that your query relates to the terms and conditions so it is routed to the right handler. Response times are shown in the chat window at the time you open it.
For written policy queries or formal dispute submissions, use the email address shown in your account settings under the Help section. Include your account ID and the specific clause or transaction you are querying. This creates a traceable record on both sides.
Account closure, detail corrections and verification requests are handled directly inside your account settings. The relevant forms and instructions are shown on each screen — no need to contact support unless a step is blocked or unclear.
These terms describe not just what you agree to, but how we handle the data and account records that underpin every session. We keep only the information needed to operate your account and process transactions through FPX and Bank Transfer. Cookie use on this site is limited to session management and preferences — no third-party tracking cookies are set without disclosure.
We retain account records, transaction logs and identity documents for the period required to resolve disputes and meet applicable regulatory obligations. The retention period applicable to your account type is described in the full policy document accessible after login.
Cookies on live123 manage your login session and remember account preferences. You can review and adjust cookie settings through your browser. Disabling essential cookies may affect login functionality and how account pages load on your device.
Your account credentials are encrypted in transit. You are responsible for keeping your login details private. If you suspect unauthorised access, change your password immediately via account settings and notify support so we can flag the activity on our end.
If you believe a term should be reviewed or that an error exists in how a rule was applied to your account, submit a formal request through the email support route. We log every such request and respond with a reference number you can follow up on.
The questions below cover what Malaysia players ask most when reading the live123 terms. If your question is not here, use the live chat or email route described in the Support section.
Yes. Every deposit and withdrawal processed through FPX or Bank Transfer is covered by these terms. The relevant transaction record appears in your account wallet dashboard after each completed transaction and forms part of the activity log we maintain.
The updated terms take effect as soon as they are published on this page. If you continue using the account after the update, that counts as acceptance. If you disagree with a change, stop using the account and contact support to request formal closure before the change affects you.
The version currently in effect is always the one on this page. We do not archive older versions publicly, but if you need to confirm when a specific change was made, you can raise that as a formal query through the email support route and we will check our records.
Yes. If you see an entry you do not recognise, raise it with support as soon as possible — include the date, amount and payment method. For FPX or Bank Transfer transactions, having the bank reference number speeds up the review on our side.
Account closure is handled through account settings or by contacting the support team directly via live chat or email. Withdraw any remaining wallet balance first. Once closure is confirmed, access to the account and its history is restricted as described in the retention section of these terms.
No. Studios such as CQ9 and PG Soft supply game content to the lobby and operate under their own terms with their respective partners. These live123 terms govern your account and transactions on this platform — not the internal policies of individual content providers.